#mariacastro

1 messages · Page 1 of 1 (latest)

tough pollenBOT
south zinc
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Hi there!

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Give me a few minutes to look into this.

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  1. I don't see a way to view this email, but you could ask Stripe support about this: https://support.stripe.com/contact
  2. You mean find the mandate of an existing SEPA payment?
elder island
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i don't believe the sepa mandate would change for every payment. so i'm looking to find the mandate for each sepa authorization given (so one per payment method if that makes sense). sorry if i misunderstood your question

south zinc
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Can you share a concrete example of a Payment Method pm_xxx (or PaymentIntent pi_xxx) where you need to see the mandate?

elder island
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sure, let me look for one

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sorry for the delay
would this be ok: evt_3NbumGJhPvybBO5c0SBjguep

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i can also send the payment intent id if more useful

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in the response here you can see that the mandate goes something like
mandate_xxx but that is not what i've seen in other scenarios

south zinc
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I do see the mandate_xxx in the response, so what's the issue?

elder island
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is that the id sent in the email?

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the mandate id sent in the email?
or do you remove the mandate_ part of it?

south zinc
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is that the id sent in the email?
Unfortunately I don't know what exactly Stripe sends in the email. But that is the mandate related to the payment you shared. And you can retrieve the mandate with the API using it's ID and this endpoint: https://stripe.com/docs/api/mandates/retrieve

elder island
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thank you, that has a reference and i think that is what we need, thank you