#mariacastro
1 messages · Page 1 of 1 (latest)
Hi there!
Give me a few minutes to look into this.
- I don't see a way to view this email, but you could ask Stripe support about this: https://support.stripe.com/contact
- You mean find the mandate of an existing SEPA payment?
i don't believe the sepa mandate would change for every payment. so i'm looking to find the mandate for each sepa authorization given (so one per payment method if that makes sense). sorry if i misunderstood your question
Can you share a concrete example of a Payment Method pm_xxx (or PaymentIntent pi_xxx) where you need to see the mandate?
sure, let me look for one
sorry for the delay
would this be ok: evt_3NbumGJhPvybBO5c0SBjguep
i can also send the payment intent id if more useful
in the response here you can see that the mandate goes something like
mandate_xxx but that is not what i've seen in other scenarios
I do see the mandate_xxx in the response, so what's the issue?
is that the id sent in the email?
the mandate id sent in the email?
or do you remove the mandate_ part of it?
is that the id sent in the email?
Unfortunately I don't know what exactly Stripe sends in the email. But that is the mandate related to the payment you shared. And you can retrieve the mandate with the API using it's ID and this endpoint: https://stripe.com/docs/api/mandates/retrieve
thank you, that has a reference and i think that is what we need, thank you