khoi1644

[meager matrix]

It'll be automatically converted to the connected account's payout currency.

[grim copper]

You have insufficient funds in your Stripe account for this transfer. Your card balance is too low. You can use the /v1/balance endpoint to view your Stripe balance (for more details, see stripe.com/docs/api#balance

i am actually getting this error on creating a transfer

using USD currency to a CAD connected account

(works fine from USD to USD account)

tr_1NhRISGzJjwu8BjOCSUrTkDc
this is the tranfser id

[meager matrix]

Did you use /v1/balance endpoint to view your balance before the transfer?

[grim copper]

yes i should have sufficient balance (test mode)

and usd -> usd transfer works fine

[meager matrix]

Can you share the request ID (req_xxx)? Here's how you can find it: https://support.stripe.com/questions/finding-the-id-for-an-api-request

[grim copper]

req_9fFq6pHTbyNP3f

surprisingly dashboard marked it as successful even though i am getting an error back in webhook

[meager matrix]

This request was successfully, what's the webhook event ID?

[grim copper]

'payout_id': 'f205fd81-13f3-469b-b396-b6dc34f9d64a', 'event': 'create_stripe_payout', 'timestamp': '2023-08-21T06:10:06.130359Z'

[meager matrix]

What's the ID of the event that told you the transfer is failed?

An event ID starts with evt_

[grim copper]

so this happened at stripe.Payout.create step

does this create an evt_?

[meager matrix]

You said you received a webhook that informed you the transfer was failed, can you share share with me the webhook event ID?

[grim copper]

ah i think i see the problem

transfer was actually successful

but then when i call stripe.Payout.create, we also send usd, that's why this step failed

so for payout.create, i actually need to pass in the connected account's settlement currency

for the 0.5% conversion fee, does that apply at Transfer or Payout? If Payout, that would deduct from connected account's balance right?