#Oren

1 messages · Page 1 of 1 (latest)

hollow echoBOT
maiden mural
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Hello! Can you give me some specific examples of where you're seeing this?

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If you have payout IDs I can take a look at those

pliant inlet
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sure let me grab the ids

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po_1NeT5oFsEbGNc2q4G9JGGhRC

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po_1NeT5oFsEbGNc2q4lFZAMRYT

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This has happened previously due to an issue with a failed payout, but i figured that was a one-off in this instance there was no failed payout

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The normal apis I use to get the transactions associated with a payout also seem to be impacted by this

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heres the payout ids from the last time this occurred interestingly enough same account po_1NVTIVFsEbGNc2q4eRfFPVOz po_1NVTIVFsEbGNc2q4iq7nJOdB

maiden mural
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Yeah it definitely looks weird - let me see what I can find

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Okay so I don't know a ton about this feature, but it looks like this is due to a debit-splitting feature. I'd write in to support (https://support.stripe.com/contact) and ask them to make sure it's disabled for this account

pliant inlet
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ok will do that thanks