#maxypoo
inner narwhal
"pending" refunds aren't a thing as far as I am aware. It mirrors how the banks correspond to Stripe about the refunds. Basically when we send them info on the refund it is assumed to be a success until the refund potentially fails later
checking in to whether failed refunds update that field on a charge
lethal stirrup
On the docs it says that the status of a refund can include pending but thanks, I am awaiting on your other answer.
That sounds a little passive agressive omg I didn't mean for it to come across that way lol
inner narwhal
Thank you for flagging that! I will check in to what pending means in that context. I may be mistaken or it is possible that that status is for niche situations. Will sort that out as well.
inner narwhal
Hey apoloies for the delay, we are still looking in to this but it is taking a bit. We will update as soon as we have a clearer idea of how this works
lethal stirrup
No worries, thank you for the update.
potent spearBOT
inner narwhal
We have confirmed that amount_refunded will go back to 0 for a failed refund. Pending refunds are still an open question that we are figuring out
inner narwhal
Hey @lethal stirrup apologies for the delay. The amount_refunded will stay the same for a pending refund, it will not return to 0. Pending refunds usually happen when you don't have enough account balance to cover the refund https://support.stripe.com/questions/pending-refunds-due-to-insufficient-or-negative-account-balance
Also we have test cards for testing these scenarios if you would like to yourself. I and my colleague missed these initially resulting in much of this delay. https://stripe.com/docs/testing#refunds
