cameron_93265 | Stripe Developers | Page 1

half kindleBOT Aug 17, 2023, 1:46 PM

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rocky arch Aug 17, 2023, 1:47 PM

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Hi, Bismarck can you help?

rich hinge Aug 17, 2023, 1:48 PM

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Hello there

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What's up?

rocky arch Aug 17, 2023, 1:50 PM

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did you see my message

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i think its in a group

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so whats happened an event i was running has been cancelled, stripe howeer have now sent me a message explaining that they dont want me to a customer on their site and that they are going to close my account as the event got canclled people want refunding
now stripe hae paused my accoutn and are holding the money it says, but how can i get hold of them to ccsess the money to be able to refund people and stop more disputes
it actually says cos theyre holding money im -200 pound with them? but there is money they are holding in the account.

rich hinge Aug 17, 2023, 1:51 PM

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I see, I'm sorry to hear that is happening. I would love to help but this channel is for technical questions from developers. I can't help with account specific questions — for that you will need to reach out to our Support team: https://support.stripe.com/contact/login

rocky arch Aug 17, 2023, 1:54 PM

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Hey and is there a uk customer support team number

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as when i go to this page it doesnt allow me the call or chat option?

#cameron_93265