viking-connect-subcriptions | Stripe Developers | Page 1

vast hullBOT Aug 16, 2023, 8:56 PM

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abstract quest Aug 16, 2023, 8:57 PM

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viking-connect-subcriptions

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@opaque finch what type of connected account are you using? Standard, Custom or Express?

opaque finch Aug 16, 2023, 9:03 PM

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express

abstract quest Aug 16, 2023, 9:06 PM

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Okay so with that kind of flow we highly recommend never having the Subscription on the connected accounts. The Subscription should live on the platform. Is that what you are doing?

opaque finch Aug 16, 2023, 9:06 PM

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no, the subscription is on the connect account. can you elaborate on why it's recommended not doing this with express accounts?

abstract quest Aug 16, 2023, 9:07 PM

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https://stripe.com/docs/connect/charges With Custom and Express accounts all Charges/objects should be on the platform in this case and using Destination Charges

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Doing that would also use the platform's default setting for sending an email for Subscriptions. And as long as you use on_behalf_of you can brand the receipt automatically for the connected account

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So that's what you should be moving to. There's no way as a platform to configure email settings of connected Custom/Express accounts

opaque finch Aug 16, 2023, 9:09 PM

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so if we use standard connect accounts is it possable to have email receipts sent?

abstract quest Aug 16, 2023, 9:10 PM

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Each Standard account has full Dashboard access and can configure whether to send email receipts or not. As a platform you have no control over this

#viking-connect-subcriptions