#aron-account-support
1 messages ยท Page 1 of 1 (latest)
Please reach out to our support team https://support.stripe.com/?contact=true
I already did
This server is for coding questions so unfortunately we can't help with dashboard issues
nothing happened
Ok
Maybe im being stupid
can you tell me where anything is if i send a photo of what I can see
Unfortunately not. I can only help with coding questions
ok
can you look at the screen i sent and just tell me if its supposed to look like that
Following up with support really would be the way to go. Sorry to hear that it has been rough getting answers on this
ok
i assume you work for stripe
that means youve used stripe
does that look normal
yes or no
i genuinely dont know
Unfortunately I don't have the context to know what that should look like given your setup
is there even an option where there is not transactions
I really wish I could help but I have not had to deal with 1099 verification in my testing
what is 1099 verifacation
you see
this is what I mean
now you've just said another thing I dont know
is there a verification you are supposed to do
Your screenshot says 1099 and links to resources on verifying tax documents
Please reach out to our support, they will have a lot more knowledge here than I do
where is the support I literally cannot find it
3 f ing hours
i just keep ending up having to recieve a code to sign in
and let me guess its email that will take 41 days to reply saying they dont understand ๐ฆ
i just want to know where the money is going and where it is at rn ๐ฆ
There should be options on the page that I linked to if you are logged in. Otherwise you can email https://support.stripe.com/contact/email
Our support team responds as fast as they can but response times can vary by volume
pompey
or whatever your name is
I dont mean to come off super hostile if I am coming off like that
but
understand
your website is a maze
i have a stripe payment id
stripe has opened 4
FOUR
seperate accounts for some reason for my one store
is there anything i can do with this payment id
ik you're going to say you only do coding
you dont have to tell me what you do with it
just can i do something with it
I wish I could help but I really don't have a way to find out what is happening with your account. Reaching out to our support team while logged in to the Express account that you got the screenshot from will be the best way to move forward
how the fuck do you reach the support account while logged in this is all I have fucking asked for 3 hours
๐ฆ
You should see this on the bottom right of the page
If you don't, use the email link that I sent.
https://support.stripe.com/contact/email
aron-account-support