#aron-account-support

1 messages ยท Page 1 of 1 (latest)

shy cometBOT
cerulean rivet
terse gull
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I already did

cerulean rivet
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This server is for coding questions so unfortunately we can't help with dashboard issues

terse gull
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nothing happened

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Ok

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Maybe im being stupid

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can you tell me where anything is if i send a photo of what I can see

cerulean rivet
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Unfortunately not. I can only help with coding questions

terse gull
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ok

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can you look at the screen i sent and just tell me if its supposed to look like that

cerulean rivet
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Following up with support really would be the way to go. Sorry to hear that it has been rough getting answers on this

terse gull
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ok

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i assume you work for stripe

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that means youve used stripe

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does that look normal

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yes or no

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i genuinely dont know

cerulean rivet
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Unfortunately I don't have the context to know what that should look like given your setup

terse gull
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is there even an option where there is not transactions

cerulean rivet
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I really wish I could help but I have not had to deal with 1099 verification in my testing

terse gull
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what is 1099 verifacation

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you see

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this is what I mean

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now you've just said another thing I dont know

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is there a verification you are supposed to do

cerulean rivet
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Your screenshot says 1099 and links to resources on verifying tax documents

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Please reach out to our support, they will have a lot more knowledge here than I do

terse gull
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where is the support I literally cannot find it

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3 f ing hours

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i just keep ending up having to recieve a code to sign in

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and let me guess its email that will take 41 days to reply saying they dont understand ๐Ÿ˜ฆ

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i just want to know where the money is going and where it is at rn ๐Ÿ˜ฆ

cerulean rivet
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Our support team responds as fast as they can but response times can vary by volume

terse gull
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pompey

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or whatever your name is

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I dont mean to come off super hostile if I am coming off like that

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but

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understand

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your website is a maze

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i have a stripe payment id

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stripe has opened 4

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FOUR

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seperate accounts for some reason for my one store

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is there anything i can do with this payment id

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ik you're going to say you only do coding

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you dont have to tell me what you do with it

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just can i do something with it

cerulean rivet
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I wish I could help but I really don't have a way to find out what is happening with your account. Reaching out to our support team while logged in to the Express account that you got the screenshot from will be the best way to move forward

terse gull
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how the fuck do you reach the support account while logged in this is all I have fucking asked for 3 hours

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๐Ÿ˜ฆ

cerulean rivet
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You should see this on the bottom right of the page

shy cometBOT
fickle orbit
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aron-account-support

terse gull
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your live chat is incredible

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about 3 minutes

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bu

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but

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3 ~ 15

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because im still waiting

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๐Ÿ™‚

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:))))

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:))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))