#darthvader666uk

1 messages · Page 1 of 1 (latest)

vernal compassBOT
quick wigeon
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Do you have a current dispute ? if so can you share the payment intent Id ?

sullen sparrow
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Oh no i doint have a current dispute and yes, this is the guide im follwing but, it current displays like this:

quick wigeon
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so that's why you don't see dispute tab

sullen sparrow
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ah! wow i feel so stupid. So if theres no current disputes, it wont show?

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if thats the case, whats the besrt way to force a dispute? Im is test mode not live data currently

quick wigeon
sullen sparrow
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thank you for this

So, after testing, its still coming up as suceeded and, then isnt showing the tab? I have tried it on the first 2 (fraudulent and not recieved)

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I can try and find the ID if it helps?

quick wigeon
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Can you share the PaymentIntent Id ?

sullen sparrow
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I think its:

pm_1NfgcuEQcyD34Aosl1nVZLXk

quick wigeon
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this is the payment method Id, I need the payment intent Id pi_12

sullen sparrow
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ah would it be this?

pi_3NfgcyEQcyD34Aos0jKsen1J

quick wigeon
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checking...

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That payment intent is being disputed correctly

sullen sparrow
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mmm.. i see

I wonder why its not showing as disputed

Would i need to accept the dispute in order to show perhaps?

quick wigeon
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Are you seeing other destination charges in that embedded connect payment component ? for the same Connect Account acct_1N5oTzCZN4s1QaK2 ?

sullen sparrow
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no im not to be honest.

it just that one. Let me have a look at the conenction again perhaps, making sure its at the right place

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Also, if it helps im using

"stripe_version" => "2022-08-01; embedded_connect_beta=v1",
quick wigeon
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no im not to be honest.
Can you share a PaymentIntent example that is being displayed in your connect embdeded payments component ?

sullen sparrow
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THis first one is:
pi_3NfgcyEQcyD34Aos0jKsen1J

The second one is:
pi_3NfgXDEQcyD34Aos1Lax2rvr

naive kiln
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Not sure what expectation is here. Have you created a disputed payment for that account?

sullen sparrow
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Unless I have the wrong type of disputed payment, It maybe not showing?

naive kiln
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Ok, but you need to create a disputed payment using the test credentials to simulate that: https://stripe.com/docs/testing#disputes

Use test cards to validate your Stripe integration without moving real money. Test a variety of international scenarios, including successful and declined payments, card errors, disputes, and bank authentication. You can also test non-card payment methods and redirects.

sullen sparrow
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but its showing as Succeeded rather than disputed within our code

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I must be missing somwthing. Maybe some sort of fresh request once something has updated perhaps?

naive kiln
sullen sparrow
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thats correct yes

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so it loosk like this

naive kiln
sullen sparrow
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ah yes, they are destination charges, so that would make sense

Thank you for the very useful information, that has been a bit of a learning curve 🙂