brianp_04975 | Stripe Developers | Page 1

fleet lichenBOT Aug 15, 2023, 10:57 PM

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white stump Aug 15, 2023, 10:59 PM

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Hi 👋

I'm sorry for the redirect. What is the connect scenario and how are you collecting payment information?

gleaming egret Aug 15, 2023, 11:04 PM

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Thanks Snufkin, we run an online signup form which pays into our stripe integration and distributes the payment out to the client's stripe account (via stripe connect). But I believe because we have this enviornment setup, we aren't able to issue a 100% off coupon (for testing and as per the client's requirements) because of a 50c minimum charge fee

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@white stump

white stump Aug 15, 2023, 11:06 PM

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What Stripe tools are you using?

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Checkout? Payment Element?

gleaming egret Aug 15, 2023, 11:07 PM

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How can I check which stripe tools I am using? I Have the root account login rights

white stump Aug 15, 2023, 11:11 PM

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What are you using to collect payment method information?

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What APIs are you using?

gleaming egret Aug 15, 2023, 11:13 PM

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let me check the dashboard, 1 second

white stump Aug 15, 2023, 11:17 PM

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No that is still not what I am asking

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And you should not show your developer tab

gleaming egret Aug 15, 2023, 11:18 PM

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oh ok sorry

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how do I find what APIs I am using and tools I am using?

white stump Aug 15, 2023, 11:23 PM

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Where do your users enter their information?

gleaming egret Aug 15, 2023, 11:26 PM

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in an online form here

white stump Aug 15, 2023, 11:26 PM

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Okay so are you creating Payment Intents? Charges?

gleaming egret Aug 15, 2023, 11:26 PM

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https://app-standby.enterprise.litecard.io/signup/U3okQC1IBGXp2YfhJr5AL

Litecard

The future of mobile wallets

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What do you mean by payment intents?

white stump Aug 15, 2023, 11:27 PM

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ARe you writing any of the code involved here?

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Payment Intents: https://stripe.com/docs/api/payment_intents
Charges: https://stripe.com/docs/api/charges

gleaming egret Aug 15, 2023, 11:32 PM

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Please give me 45 mins until the developers go online

white stump Aug 15, 2023, 11:35 PM

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This forum is specific to unblocking developers coding integrations with Stripe APIs. I am sorry you were redirected here as that is not how it should go since neither you or I was prepared to handle this situation in a way to get you a resolution.

We will likely close this thread but your developers are welcome to ask specific questions about working with the Stripe APIs and we will do our best to unblock them.

gleaming egret Aug 15, 2023, 11:43 PM

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I am blocked I can't do a 100% off coupon voucher in my environmen t

white stump Aug 15, 2023, 11:45 PM

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I can't help you if I don't know what APIs you are using. You are likely correct that you cannot use a 100% discount but I cannot be sure unless I know the APIs you are integrating with

gleaming egret Aug 15, 2023, 11:48 PM

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Yes we use paymentIntents

white stump Aug 15, 2023, 11:50 PM

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In that case we do not allow a payment intent for $0

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What are you trying to do in that case?

fleet lichenBOT Aug 16, 2023, 12:02 AM

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gleaming egret Aug 16, 2023, 12:44 AM

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Hi Snufkin, I'm trying to run a 100% off coupon with a Stripe Connect account, is there any alternative to using Payment Intent?

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or can you lower it for our account?

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I mean lower it to 0

lime socket Aug 16, 2023, 12:45 AM

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👋 Taking over this thread, catching up now

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If the amount is $0, why do you need a payment?

gleaming egret Aug 16, 2023, 12:47 AM

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Thanks River! The amount is something like $5 but the client wants a 100% off coupon

lime socket Aug 16, 2023, 1:03 AM

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If Payment Intent is used, it should be handled by your own system. When a 100% off coupon is applied, you don't create a Payment Intent at all and mark in your database that the amount is $0 and payment/order is completed

#brianp_04975