oleg.moseiko

[wraith cedar]

hard to say without looking at it myself, my guess would be that your Customer has an existing balance or pending invoice item, which will be charged in the next invoice.

[nimble sage]

what info can i giv you to get the reaseon?

[wraith cedar]

the customer ID cus_xxx might help

[nimble sage]

cus_OSCN5UxSlobIrQ

[wraith cedar]

it's what I said, they have a pending invoice item.

https://dashboard.stripe.com/test/customers/cus_OSCN5UxSlobIrQ

[nimble sage]

yes i see but can you expline it

where did he come from?

[wraith cedar]

you updated the customer's subscription at some point and that generates prorated charges, which is what that is.

https://stripe.com/docs/billing/subscriptions/prorations

[nimble sage]

ok

the next question

i would like to test the case where the customer clicks subscribe on the custom portal but he doesn't have enough money

[wraith cedar]

you can update the customer to make their default card the 4000000000000341 one from https://stripe.com/docs/testing#declined-payments, and then do your test

[nimble sage]

thanks'