#andrejnaumovski
wicked flax
versed cypressBOT
eager skiff
Hello! I'm taking over and catching up...
Where/when are you accepting the mandate for this request?
Oh, I see it. You're using a Setup Intent on your platform account to collect the mandate, but then later you do an on behalf of transaction on a connected account. The mandate doesn't apply in that situation; you collected a mandate for your platform, not for that connected account, so it doesn't work.
You would need to do the Setup Intent on behalf of the connected account: https://stripe.com/docs/api/setup_intents/create#create_setup_intent-on_behalf_of
gray inlet
ah, I understand now. I was surprised because we do a similar scenario but for a different Stripe account which does not have an On behalf of and that works. I'll give it a try and see what happens. Thanks for your help!