#eartho-connect-express

1 messages · Page 1 of 1 (latest)

shadow archBOT
celest sentinel
#

eartho-connect-express

wide whale
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of course

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im getting experience like i did:

stripe.accounts.create({
...
country: 'US'

celest sentinel
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I don't really understand wht you are describing right now I'm sorry. Can you give me an example Account id that you just created so that I can look at it?

wide whale
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you see i cant change the home address

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all our users has united stated in disabled mode

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acct_1NW1hpQjdl9Gs3lz

celest sentinel
#

home address is based on the country of the account though

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the country of the account can be changed before that

wide whale
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but im opening account without country, i want the user will select the country by himself

celest sentinel
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What happens in Test mode?

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Sorry it's hard to say from a one-off picture like this, like what happens before that screen?

wide whale
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when the user create account in our system we create acount for him in stripe as well with:
const stripeAccount = await stripe.accounts.create({
type: 'express',
email: userData.email,
capabilities: {
card_payments: { requested: true },
transfers: { requested: true },
});

then when he ready to get payouts he can

accountLink = await stripe.accountLinks.create({
account: stripeUser.account.id,
refresh_url: 'https://creator.eartho.world',
return_url: 'https://creator.eartho.world',
type: 'account_onboarding',
});

celest sentinel
#

that video stops before anything useful 😅

wide whale
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after the screen of the email comes the screen i sent you with country disabled

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you are not familiar with your express experience?

celest sentinel
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I see this after the email/phone

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Is it possible that the issue is that you're already logged into a real Stripe account that is US based?

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Have you tried in incognito and signing up for a separate account?

wide whale
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you can try as well, for us it shows only type of business

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no country

celest sentinel
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I can't try since it's only in Live mode

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But if you switch to Test mode I'm happy to try

wide whale
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this is what they see

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no country

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@celest sentinel please tell me what you need more

celest sentinel
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I don't know yet sorry, I'm looking

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@wide whale I'm confused have you tried all of this in Test mode first?

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Someone on my team says you need to remove capabilities from your Account creation to make this allowed