#adys
regal vine
fallen tangle
Can you share a checkout session id where this is happening?
sweet fog
Uhh, yeah one moment.
@fallen tangle can you lookup a checkout session by customer ID?
fallen tangle
No it's easiest if you share the request id or checkout session id used to create the session
I have to head out, but @sudden idol can help you further here
sudden idol
Hello! I'm taking over and catching up...
We don't provide help in a DM. If you need private help you would need to contact Stripe support instead.
sweet fog
@sudden idol I shouldnt be sharing a logged-in checkout session in a public thread
i can share in a DM
sudden idol
For Checkout, saved Payment Methods will only be shown as options for existing Customers for 30 minutes. Perhaps that's the issue?
You shouldn't be sharing a logged-in Checkout Session with anyone but the customer, period. You should especially not DM people on Discord with the link. 🙂
sweet fog
@fallen tangle asked 🙂
ok here's the request ID: req_ixHwVyKIoD4JG8
found it
re 30 minutes -- what do you mean; 30 min from when?
fallen tangle
I just asked for the id not the link. Id starts with cs_
sweet fog
ID isn't sensitive for checkout sessions?
sudden idol
The request ID is fine, hang on...
The 30 minute time limit is documented here in the note: https://stripe.com/docs/payments/accept-a-payment?platform=web&ui=checkout#handling-existing-customers
sweet fog
hmm
sudden idol
The Customer you're using in that request doesn't have any Payment Methods attached.
That's why none are showing up.
They do have a legacy Card object, which won't show up in Checkout.
sudden idol
No, you would need to recollect the payment details from the customer and create a new Payment Method.