#jrfr23
ivory magnet
fossil spindle
I should mention that our merchants are interacting with stripe via our website they do not interact with the stripe dashboard directly
untold fossil
Yeah if you're using custom connect, you'd have to build your own app/UI to all your merchants to submit evidence - you can use our disputes api to do that (https://stripe.com/docs/api/disputes/update#update_dispute-evidence)
fossil spindle
yeah how to do it is clear whats not clear is how do we make our site contextual so that the Submit Evidence button only shows at the appropriate time when its expected/valid for a user to submit evidence
for example evidence submission has some sort of timeout that afterwards its not valid to submit evidence
its not ideal to show workflows such as submit evidence to our users if its not the appropriate time to do that operation
untold fossil
You should be able to check evidence_details.due_by to see if it's valid to submit evidence or not (https://stripe.com/docs/api/disputes/object#dispute_object-evidence_details-due_by)
fossil spindle
oh perfect! That sounds like exactly what I need
untold fossil
👍