#sam-woocommerce-plugin

1 messages · Page 1 of 1 (latest)

pastel oceanBOT
coral raven
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We just help developers integrate directly with the Stripe API in here. That's a 3rd party plugin that we don't know anything about in here. So, you'll need to reach out to the plugin developers for help integrating it and its features

hybrid dagger
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well we contacted last time we were using stripe plug in but the keys were not able to save

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can you at least assist with that issue

coral raven
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With what issue?

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We can't help support a 3rd party plugin we didn't develop unfortunately

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If you have a question about integrating with Stripe directly we can assist with that

hybrid dagger
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The issue is that we already have stripe plug in, and suddenly the keys are not working. We cannot disconnect the keys or save the keys

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this is for a stripe plug in

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I can send you a screen shot if it helps

coral raven
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Again, you'll need to reach out to the plugin developer for help with this

hybrid dagger
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this is Stripe plug in

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you are the provider

coral raven
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Can you link the plugin then?

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We don't own this: "payment plug in for woo commerce payment"

hybrid dagger
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no this one

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that was a different website

coral raven
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Can you link what you're talking about then

hybrid dagger
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I am sending you a screen shot now

coral raven
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A link to the plugin you're using would be more helpful

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But from what you've described it doesn't sound like something we built

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Yeah that's not ours

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You need to contact woocommerce support

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They built that

hybrid dagger
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can I use a plug in that is yours?

coral raven
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For WooCommerce? We don't have an official one

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But again we just help developers integrate with our api directly in here

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I deleted the image

hybrid dagger
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thanks

pastel oceanBOT