#sam-woocommerce-plugin
1 messages · Page 1 of 1 (latest)
We just help developers integrate directly with the Stripe API in here. That's a 3rd party plugin that we don't know anything about in here. So, you'll need to reach out to the plugin developers for help integrating it and its features
well we contacted last time we were using stripe plug in but the keys were not able to save
can you at least assist with that issue
With what issue?
We can't help support a 3rd party plugin we didn't develop unfortunately
If you have a question about integrating with Stripe directly we can assist with that
The issue is that we already have stripe plug in, and suddenly the keys are not working. We cannot disconnect the keys or save the keys
this is for a stripe plug in
I can send you a screen shot if it helps
Again, you'll need to reach out to the plugin developer for help with this
Can you link the plugin then?
We don't own this: "payment plug in for woo commerce payment"
Can you link what you're talking about then
I am sending you a screen shot now
A link to the plugin you're using would be more helpful
But from what you've described it doesn't sound like something we built
Yeah that's not ours
You need to contact woocommerce support
They built that
can I use a plug in that is yours?
For WooCommerce? We don't have an official one
But again we just help developers integrate with our api directly in here
Also you'll need to roll your api keys now since you exposed them in the above screenshot: https://stripe.com/docs/keys#rolling-keys
I deleted the image
thanks