patrickhomophobic | Stripe Developers | Page 1

pure hareBOT Aug 11, 2023, 8:39 AM

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frail folio Aug 11, 2023, 8:40 AM

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Please reach out to the merchant.

brazen citrus Aug 11, 2023, 8:41 AM

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The merchant does not have "clear" support, but I assume that security at the time of purchase is provided by stripe, right?

frail folio Aug 11, 2023, 8:43 AM

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I see the Support button on their page is an email support@novaapp.ai

brazen citrus Aug 11, 2023, 8:45 AM

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Yeah, I hadn't noticed. However, is this an app configuration issue, or is it Stripe's terms and conditions? Do you think it is possible that it is a withholding of the amount while the trial runs contrary to the other free trial system?

frail folio Aug 11, 2023, 8:48 AM

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This is a technical forum, so I don't know the details.
What I know for sure is first you must reach out to your service provider.

brazen citrus Aug 11, 2023, 8:53 AM

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I already did it, although my goal was to beat Stripe, then I realized that the problem was with the Provider, HAHAHAHA. Thank you very much, have a nice day/night.

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Panda_police

frail folio Aug 11, 2023, 8:57 AM

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Happy to help! You too.

#patrickhomophobic