nerdsliceradyn | Stripe Developers | Page 1

oblique forumBOT Aug 10, 2023, 11:09 PM

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subtle plank Aug 10, 2023, 11:10 PM

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Hello! Could be a difference between test and live mode, or if Connect is involved it might exist on a different account.

hybrid hawk Aug 10, 2023, 11:11 PM

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Its on my live key just checked and went in through connect on my live account. Customer enabled. Terminal visible through dashboard just returns No such reader: 'tmr_*******'

subtle plank Aug 10, 2023, 11:12 PM

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What's the full ID?

hybrid hawk Aug 10, 2023, 11:12 PM

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my env file has STRIPE_SECRET=sk_live_****

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one second

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tmr_FNDYwQAMLU5CbG

subtle plank Aug 10, 2023, 11:13 PM

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So that reader exists on a connected account. Are you logged in to your platform account?

hybrid hawk Aug 10, 2023, 11:13 PM

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I am. And using my platform live key

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The live key used to onboard the customer.

subtle plank Aug 10, 2023, 11:13 PM

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If so you need to find the connected account it's on in the list of connected accounts, click on it, then click on the ••• button in the top right and view the Dashboard as that account, then search for that ID.

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Your platform account and this connected account are separate Stripe accounts. They're connected, but that doesn't mean the Terminal Reader object exists on both accounts. It only exists on the connected account.

hybrid hawk Aug 10, 2023, 11:15 PM

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So I would use their acct_***?

subtle plank Aug 10, 2023, 11:17 PM

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Let's back up.

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Do you want to access that object via the Dashboard or the API?

hybrid hawk Aug 10, 2023, 11:17 PM

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I am trying to access the terminal via api

subtle plank Aug 10, 2023, 11:18 PM

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In that case yes, you need to specify the connected account's ID in the Stripe-Account header of the request so the API request is made on the connected account instead of your platform. See here: https://stripe.com/docs/connect/authentication

hybrid hawk Aug 10, 2023, 11:29 PM

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The only thing I can't find is retrieving the terminal with the connect part of the api

subtle plank Aug 10, 2023, 11:35 PM

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What do you mean? Can you provide more details?

hybrid hawk Aug 10, 2023, 11:35 PM

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Can I retrieve the terminal details as the main account user through a store using our software with connect?

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I can not find that part of the puzzle

subtle plank Aug 10, 2023, 11:40 PM

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Yes, using the approach documented at the link above.

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This is the API to retrieve a Reader: https://stripe.com/docs/api/terminal/readers/retrieve

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You make that request on the connected account.

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