oleg_codaio | Stripe Developers | Page 1

rain berryBOT Aug 10, 2023, 4:37 PM

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mild patrol Aug 10, 2023, 4:39 PM

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Do you have a Subscription or Customer ID I can look at to confirm the behavior?

tame pivot Aug 10, 2023, 4:39 PM

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cus_OQSbfrOhcS6rew

mild patrol Aug 10, 2023, 4:42 PM

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Huh, that's interesting. Did you already confirm that a dispute was created?

tame pivot Aug 10, 2023, 4:45 PM

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Yup, it's in the second screenshot

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On payment pi_3NdbiiH2k4SQrn571jHTCFc7

mild patrol Aug 10, 2023, 4:46 PM

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Yeah, that seems like a bug. Let me double-check with a colleague

tame pivot Aug 10, 2023, 4:46 PM

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Ok, thanks

mild patrol Aug 10, 2023, 4:48 PM

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Wait...

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Oh nvm. Yep, will circle back

rain berryBOT Aug 10, 2023, 5:15 PM

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mild patrol Aug 10, 2023, 5:30 PM

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Apologies for the wait. We're now escalating to the product team to see if this is a bug that needs to be addressed

pliant spindle Aug 10, 2023, 6:31 PM

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@tame pivot Are you still here?

rain berryBOT Aug 10, 2023, 6:46 PM

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#oleg_codaio