#ctodan

1 messages · Page 1 of 1 (latest)

dawn boneBOT
daring goblet
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Hello 👋

modern wigeon
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Hi @daring goblet

daring goblet
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do you mean apply a coupon to the next invoice?

modern wigeon
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No, the flow is:

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User subscribes to annual subscription, goes to cancel immediately, likely because they didnt realize what they were getting into. We want to offer them the first year at 50% off

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so it would adjust the first payment and refund the balance

daring goblet
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What status is the invoice in? If it has been paid already then you can't apply a discount to it.

You'll need to create a credit note/refund instead

modern wigeon
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so there is a way to paritially refund the user?

daring goblet