#g105b

1 messages · Page 1 of 1 (latest)

lone oreBOT
jolly lotus
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Hm I don't think we published a migration guide publicly, but if you're using Orders, you should have received an email a while ago with instructions

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This was months ago though

lost iris
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Let me double check, but I don't think I've seen anything about it. Checking my inbox now...

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Do you know the subject line? I'm not finding any reference to it.

jolly lotus
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I don't sorry

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Ok let me provide some docs to you on what you should use instead though

lost iris
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Thank you

jolly lotus
lost iris
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Thank you. The reason I chose the Orders API originally was because my web form has a selection box for the product, and another for the shipping type. These are supplied via the Stripe API via stripe.products.all and stripe.shippingRates.all. The user makes their selection on one page, then presses a pay button to be redirected to the payment screen, where they enter their details via the Stripe Elements so they're branded as our company. The end goal is that when the Payment is created, it correctly links to the Order object which contains the product and shipping info.

Is this still possible to do without the Orders API?

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The reason I ask is because a year ago when I implemented this, I was advised (in this chat) that I needed Orders API to achieve this.

jolly lotus
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Yeah unfortunately they went a different direction and got rid of Orders

lost iris
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Ah well, sometimes that's how things go. I wasn't expecting an extra dev job to do, but I don't have any choice... please can you let me know how long I have until the live orders API is discontinued?

jolly lotus
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Hm not sure why you're not getting email comms. Are you already live with Orders?

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They should be updating your account holder's email with updates on that

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Oh they haven't sent out the live mode comms yet

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They've already started communciating about stopping test mode though it looks like

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You could also consider using Checkout for a hosted solution. That would be faster to implement, but may not contain all the functionality you want

lost iris
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Yeah I've used that before, but it's missing some features.

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I was hoping to make a quick change to my payment code, and I'm going to have to test in live now, as I can't touch the orders API on dev without exceptions being thrown.

jolly lotus
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Yeah not sure why you haven't received comms on this

lost iris
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Is there any way I can temporarily unblock the Orders API on test mode just for today, so I can make the edit quickly?

jolly lotus
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They should have been sent out to the account holder and you should have been notified well ahead of time

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Recommend you reach out to support on this: https://support.stripe.com/contact to see if you can get an exception or something. I have no idea if they grant those, but you should also tell them you never received any of the comms

lost iris
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OK thanks. I'll ask them to confirm where I can see the email address on account too, as this Stripe account is not owned by me, but I'm the primary developer.

jolly lotus
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Oh yeah

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Whoever is the account holder has been getting those then

lost iris
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Yep - just confirmed with him... in May! Eek, this is one for my todo list in the morning. Oh well... Thanks for your support, have a great day.