javespi

[paper estuary]

Hi! Let me help you with this.

Could you please share the Request ID req_xxx that's failing? https://support.stripe.com/questions/finding-the-id-for-an-api-request

[brittle cypress]

Yes

"request_log_url": "https://dashboard.stripe.com/logs/req_Vt4bTSw6hWWp0g?t=1691670040",

It's a 404

[gleaming vigil]

👋 taking over for my colleague. Let me catch up.

[brittle cypress]

I can share with you the 2 customers ids which I have the issues if that helps

[gleaming vigil]

yes please

[brittle cypress]

• https://dashboard.stripe.com/customers/cus_OAe6P3CyzcaAFP
• https://dashboard.stripe.com/customers/cus_O4jON32X1skQdS

Both of them are similar - default currency EUR and I did the same:

• Created an invoice item
• Then deleted because I thought I made a mistake
• Create a new invoice item in CHF
• Click on Invoice now -> modal all the time loading

I'll try to use stripe CLI in order to see if it's something from my browser, but same issue

Modal like this:

If I inspect the Network tab in the browser we can see the same error of 404 of upcoming lines

[gleaming vigil]

I'm still investigating this, sorry for the delayed response

[brittle cypress]

np, thank you for helping

[low tide]

it's because https://stripe.com/docs/api/invoices/upcoming_invoice_lines?lang=node#upcoming_invoice_lines-currency

that customer has a default currency of eur, but you created the invoice items in chf

when you call the upcoming endpoint without specifying the currency, we are looking for eur items and invoices, of which there are none; you need to pass that currency parameter to preview the chf payment

[brittle cypress]

Okey, then why is not working from the Stripe Dashboard? I guess due to the same
How can I change the currency of those 2 customers then? I tried but field is disabled and in theory there is no subscription ongoing

I read this FAQ: https://support.stripe.com/questions/set-or-change-currency-for-an-invoice-or-customer-in-stripe-billing

You can change the customer's default currency if there are no active subscriptions, quotes or other Billing objects in the customer's current currency.

They have a past due invoice in EUR, does it count as billing object?

in Stripe CLI is working with --currency=chf as you said

[low tide]

I assume the dashboard is not clever enough to make the call in anything but the default currency

I don't think you can change the currency of a customer, they just have a default. ah you can I suppose since we have that page you found. But nowadays you can invoice them in currencies other than their default(wasn't always possible), it just requires more explicit usage of parameters when calling other APIs

[low tide]

I would say so yes

[brittle cypress]

Okey thanks
Could you please help me to create the invoice from Stripe CLI then?
How can I create an invoice from pending invoice items?

[hazy wigeon]

👋 stepping in here

[brittle cypress]

I think I got it 😄

[hazy wigeon]

Great!

[brittle cypress]

Yes, I did: https://dashboard.stripe.com/invoices/in_1NdYPoIzcid8RrBHZP0UpLKO/edit

Thank you, then for these corner cases I will use Stripe CLI

[hazy wigeon]

👍

[brittle cypress]

I ran

stripe invoices create --customer=cus_O4jON32X1skQdS --currency=chf --pending-invoice-items-behavior=include

[hazy wigeon]

Yep that looks good to me

[brittle cypress]

It would be great to have this from Stripe Dashboard