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1 messages · Page 1 of 1 (latest)

feral ingotBOT
robust sand
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hello! By Stripe Console, do you mean the Dashboard?

cerulean sparrow
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Yes

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How can I update or migrate my existing users to a new subscriptions?

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We are worried about two things:

  1. Would they have to resubscribe again
  2. How would payment be dealt for this new subscription?
robust sand
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are these existing customers on your account, or you're migrating from another payment provider?

cerulean sparrow
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existing customer on stripe account

robust sand
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and do you want to update the price at the end of the billing period or immediately?

cerulean sparrow
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at the end of the billing period

robust sand
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you'll want to create a Subscription Schedule from an existing Subscription first, then update the Subscription schedule to make the changes you want

cerulean sparrow
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Does this create a new payment intent ID? If we change the price

robust sand
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if you update the price at the end of the billing period, then when the subscription is renewed, a new Invoice is naturally going to be generated (and a PaymentIntent)

cerulean sparrow
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so cut short:

if I have a user, who has a certain subscription
and if I want to move this user to new subscription
we can schedule this change
in this case, the new subscription will be applicable after their billing cycle ends

robust sand
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yep

cerulean sparrow
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Please stick around for another minute as I confirm with my dev, if they have any follow up quesitions