tilerg-addresselement-autofill | Stripe Developers | Page 1

sonic ospreyBOT Aug 8, 2023, 3:52 PM

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spring pebble Aug 8, 2023, 3:52 PM

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@tribal current do you have a bit more details? Is it all phone or a specific one?

tribal current Aug 8, 2023, 3:57 PM

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Sure, so here's an example of trying to use the Stripe Address element w/phone number enabled - https://stripe.com/docs/elements/address-element

The autofill is missing city, zip, phone on mobile.

If you do the same thing on desktop it works just fine.

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Trying the same thing on a shopify checkout on the same mobile device autofills all fields properly

spring pebble Aug 8, 2023, 3:59 PM

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Can you provide a bit more specific details? Like when do you do "autofill" before you type the address? because I just tried clicking on the phone field and the autofill option works in that case

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tilerg-addresselement-autofill

tribal current Aug 8, 2023, 4:02 PM

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So on shopify, as soon as I click into the first name field, it autofills:

First name
Last name
Country
Address
City
State
Zip
Phone

But on the stripe address element, if i click into the name field, it autofills:

Full name (or first/last if split)
Country
Address
State

It doesn't autofill City, Zip, Phone

spring pebble Aug 8, 2023, 4:03 PM

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Ignore Shopify, they have their entirely separate/own integration so it's not really relevant

tribal current Aug 8, 2023, 4:03 PM

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I'm just using them as a good user experience

spring pebble Aug 8, 2023, 4:09 PM

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@tribal current how are you testing? That picture says stripe.com in the URL. Are you just on the docs?

tribal current Aug 8, 2023, 4:14 PM

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Yes, was testing right on the address element page to ensure it wasn't an issue on our site

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we're seeing the same behavior on our site

spring pebble Aug 8, 2023, 4:15 PM

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What phone are you testing on exactly? Like exact browser version and exact model/OS

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I tried on my Pixel 4 + Chrome and it works fine. One other person on my team did the same on their own phone and it works fine too. But with our docs and with our own integration for example

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cc @tribal current ^

tribal current Aug 8, 2023, 4:21 PM

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I'm testing on both Chrome and Safari on iPhone 12 Pro Max

Safari behavior between Address Element and Shopify is similar on iOS. Both don't autofill phone.

On Chrome on iOS that's where City, Zip, Phone don't autofill.

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So seems like it's tied to that.

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Which is good since thats a small % of traffic.

spring pebble Aug 8, 2023, 4:31 PM

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Gotcha, we're trying to repo give us a bit of time

#tilerg-addresselement-autofill