#eatstations
1 messages · Page 1 of 1 (latest)
its for first time connection
Do you mean connecting to M2 alone or with payment collection?
Yes
once connected all works as excepted
but when new m2 reader and we connect for the first time, its taking almost 10min
when freah new reader, is communicating with your server and taking time?
iOS Swift app, new reader, first connection, device is fully charged
once its connected, it works fast
but only first connect its taking time
I hope I explained correctly!
Thanks for sharing the details. Checking it now
What type of connection do you use? Bluetooth or USB?
Bluetooth
It's likely that the bluetooth takes some time to connect to the reader or the terminal is performing a required update: https://stripe.com/docs/terminal/payments/connect-reader?terminal-sdk-platform=ios&reader-type=bluetooth#required-updates
ok, that might be the issue, software update