#duracel

1 messages · Page 1 of 1 (latest)

oblique phoenixBOT
thin crystal
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hello! it's not possible to update at the end of the billing period using the Customer Portal. Updates will always apply immediately

molten lichen
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Is there another way? 🙂

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Without creating a new subscription

thin crystal
molten lichen
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Thanks! Will have a look

thin crystal
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@molten lichen lets continue the conversation in the thread

molten lichen
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Np, I just posted it there because it's a separate topic

thin crystal
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can you share the request id for the portal session you created?

molten lichen
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req_lhwOAtVq2PbQdf

oblique phoenixBOT
bleak tendon
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In the flow_data, it is set to confirm updating the subscription, but not updating the customer information

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If you wish to have customer updating those information, flow_data shouldn't be set

molten lichen
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Makes sense, thanks @bleak tendon !