ab92023 | Stripe Developers | Page 1

mellow yarrowBOT Aug 7, 2023, 2:01 PM

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uncut folio Aug 7, 2023, 2:03 PM

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Hello 👋
Can you try updating to the latest Stripe SDK 0.30.0 and see if that helps?

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Also it not working with Apple Pay/Google Pay API is expected as it was a breaking change introduced in 0.29.0
https://github.com/stripe/stripe-react-native/releases#:~:text=The Apple Pay and Google Pay APIs%2C which are deprecated and were replaced with the Platform Pay API last year%2C have been removed. %231424

cunning meteor Aug 7, 2023, 2:11 PM

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I've tried 0.30.0 and still the same issue. The app is a newly created app, so we started with 0.29.0.

uncut folio Aug 7, 2023, 2:11 PM

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Gotcha. Does it only happen with emulator OR are you seeing the same issue on a real device?

cunning meteor Aug 7, 2023, 2:14 PM

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It's both, if I build the app for release and deploy to a phyiscal device, same behaviour

uncut folio Aug 7, 2023, 2:15 PM

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Can you share the code you are working with?

cunning meteor Aug 7, 2023, 2:19 PM

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Sure, I've included a snippit from our payment sheet initialisation

📎 stripe.js

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And then, this is the button:

<Button onPress={onCheckoutPress} disabled={buttonDisabled}>
{buttonText}
</Button>

The onCheckoutPress runs an async method, which calls the JS above

uncut folio Aug 7, 2023, 2:21 PM

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Can you remove the disabled property for a quick test and see if that affects anything?

cunning meteor Aug 7, 2023, 2:23 PM

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Sure, just tried and same output

uncut folio Aug 7, 2023, 2:24 PM

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also are you running in live mode?
Just saw testEnv: false, are you seeing the same behaviour in test mode?

cunning meteor Aug 7, 2023, 2:25 PM

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Yep same behaviour in test mode using testEnv: true and testEnv: true in production on a real device

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Sorry I meant testEnv: false!

uncut folio Aug 7, 2023, 2:26 PM

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Also another quick check, can you remove

            colors: {
              primary: '#CA3F3A',
            },
          },```

Just in case? 

`testEnv: true` is test mode
`testEnv: false` is live mode

cunning meteor Aug 7, 2023, 2:28 PM

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It wasn't working prior to me adding the appearance into the config object, that's just been added extra. And yep testEnv: false is failing in production.

As I said prior, if I use the Platform button itself, it works and displays correctly. It's like the embed of the payment sheet isn't registering properly with Android

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If I run the example RN project from the Stripe RN SDK, it doesn't show either, but works if I press where it should be

uncut folio Aug 7, 2023, 2:33 PM

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Oh interesting, I feel like we're going to need a bit deeper investigation into what's going on. Unfrotuantely, can't do it while on discord as it is busy

I'd recommend writing into our support team via
https://support.stripe.com/?contact=true

And provide an example app w/ the exact steps so that we can reproduce the issue and look into what's going on.

cunning meteor Aug 7, 2023, 2:34 PM

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WIll do thank you

uncut folio Aug 7, 2023, 2:35 PM

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You can also mention you spoke with hanzo on discord.

#ab92023