thomas-d

[drowsy island]

Can you share the Payment Intent ID (pi_xxx)?

[sly coral]

You want me to share it here?

[drowsy island]

Yup! Sharing payment intent here is fine since only Stripe staff is able to access it

[sly coral]

but I just wanted to know if it was possible because I want to implement this in my site (cancellation of a payment if a customer wants to cancel an appointment). but here is the id :cs_test_a1v8g9tf6FYmEUSfcisbEVYetKSzEHhwMxNMxgwJPqL1M8GVTnLaalWxIr (but this is a test payment)

[drowsy island]

Ah I see! This is not Payment Intent (pi_xxx). If you want to cancel a Checkout Session, Expire a Checkout Session API should be used: https://stripe.com/docs/api/checkout/sessions/expire

Canceling a Payment Intent API can only be used when a Payment Intent (pi_xxx) is created. When the Checkout Session isn't completed, no Payment Intent will be created

It can be broken down into two flows:

1. Customer hasn't completed Checkout Session, Expire Checkout Session API should be used: https://stripe.com/docs/api/checkout/sessions/expire
2. Customer completes the payment, then payment_intent will be available in checkout.session.completed event. You can then use Cancel Payment Intent API: https://stripe.com/docs/api/payment_intents/cancel

[sly coral]

I have this error : Only Checkout Sessions with a status in ["open"] can be expired. This Checkout Session has a status of complete

But the payment is not completed on the interface of stripe

[drowsy island]

Can you share the Checkout Session ID (cs_xxx) that this error is shown?

Oh wait

My bad

cs_test_a1v8g9tf6FYmEUSfcisbEVYetKSzEHhwMxNMxgwJPqL1M8GVTnLaalWxIr was completed, which fell into case 2 that I mentioned above

After cs_test_a1v8g9tf6FYmEUSfcisbEVYetKSzEHhwMxNMxgwJPqL1M8GVTnLaalWxIr is completed, Payment Intent ID pi_3NcN2TBp4Rgye6f30Nwj2zwe is available in checkout.session.completed event: https://dashboard.stripe.com/test/events/evt_1NcN2UBp4Rgye6f3MdFSqG7r

You should use pi_3NcN2TBp4Rgye6f30Nwj2zwe in Cancel Payment Intent API: https://stripe.com/docs/api/payment_intents/cancel

[sly coral]

ok but i don't have the payment_intent in session object when i create a session. So i need to get this and after Cancel Payment Intent API ? Do you have a link in the doc for get the payment ?

[drowsy island]

payment_intent will only be available after the payment is completed. Your system should subscribe to checkout.session.completed event to get the payment intent ID. Here's the guide about handling checkout.session.completed events

[sly coral]

Ok thank you i go try this !