#Admiral
tight saffron
waxen bronze
You're using subscriptions?
Also are you using the Payment Element to collect info?
light hedge
we're using subscription.
I didn't understand your second question
you mean payment object?
waxen bronze
No
How are you collecting payment info from your customer?
There's multiple ways (Checkout, Hosted Invoice page, Payment Element, Card Element, etc)
light hedge
oh checkout. we're using checkout, which prompts user to enter card information.
waxen bronze
So since that's a stripe hosted payment page it won't work very well with external tax calculation services. If using Stripe Checkout, it's really recommended to use Stripe Automatic Tax: https://stripe.com/en-gb-us/tax
Is it a hard requirement to use Avatax?
light hedge
yes our company is canadian, we have to use Avatax which complies with our federal government tax rules.
Avatax works well with our other subscriptions with free trial, but this subscription shouldn't have free trial
light hedge
because in free trial, user doesn't get charged immediately, so Avatax has enough time to calculate the tax.
this subscription though, doesn't have free trial.
I was thinking maybe there is a property we can set at checkout session to delay charging user for a while so Avatax does its job
waxen bronze
No that doesn't exist on Checkout unfortunately
You could use a short trial
Like a few minutes
light hedge
how?
waxen bronze
You control when the trial ends: https://stripe.com/docs/api/checkout/sessions/create#create_checkout_session-subscription_data-trial_end