altair7596

[sour wasp]

👋 how may I help?

[meager fractal]

So when stripe reaches it's max tries to retry It'll set invoice status to uncollectable right?

[sour wasp]

yes

[meager fractal]

So when I use the invoice.payment_failed webhook I use this condition if (
(dataObject['billing_reason'] == 'subscription_create' ||
dataObject['billing_reason'] == 'subscription_cycle') &&
dataObject['attempt_count'] > 0
)

But this condition will run even on first fail attempt of subscription_cycle.

I'm thinking about the way That can I get invoice status: uncollectable or something ? So I rearrange my condition that It should be ( dataObject['billing_reason'] == 'subscription_cycle' && status: uncollectable) .

[sour wasp]

yes that's expected

[meager fractal]

Can I get status: uncollectable In this exactly webhook or I have to try something else.

[sour wasp]

what are you trying to achieve?

[meager fractal]

I want to send mail to user When stripe reaches It's max tries for payment attempt.

Here I set retry after 5 days

[sour wasp]

you can use the customer.subscription.deleted in that case

[meager fractal]

No see that's the case, I don't want to cancel the subscription but paused it and then send an email

The thing here is How can I exactly know that this webhook Getting called On all retries for a payment fail

[sour wasp]

in your settings you chose Subscription Status if all retries for a payment fail, cancel the subscription

[meager fractal]

..

I will pause It , That's not an issue

[sour wasp]

ok

[meager fractal]

The thing here is How can I exactly know that this webhook Getting called On all retries for a payment fail

[sour wasp]

in that case you can listen to invoice.updated

and check the status

[meager fractal]

Will It get the status:uncollectable ?

[sour wasp]

https://stripe.com/docs/api/invoices/object#invoice_object-status_transitions-marked_uncollectible_at

[meager fractal]

And Only in the scenario status will set to uncollectable ? Not in any other case , right ?

[sour wasp]

and https://stripe.com/docs/api/invoices/object#invoice_object-status uncollectible

you can mark an invoice manually as uncollectible

using https://stripe.com/docs/api/invoices/mark_uncollectible

[meager fractal]

Okay thanks