#allianceRes
steady stone
scenic wyvern
You may disable sending refund receipt email in https://dashboard.stripe.com/settings/emails
hollow flame
Thank you fro your answer.
so if I uncheck this box, the refund receipt will not be sent even if I set the customer's email in reception_email ?
scenic wyvern
Yup! By unchecking this box, refund receipt won't be sent even if receipt_email is set
hollow flame
please wait i will come back
scenic wyvern
Sure!
hollow flame
Thanks for your patience. So what about the receipt for successful payments, if I uncheck the first box, the email will be sent or not?
scenic wyvern
If first box is unchecked, the receipt for successful email will still be sent if receipt_email field is set in Payment Intent API
hollow flame
Yes I saw it, but I'm confused because your official doc don't say the same thing:
As with payment receipts, you must enable Email customers for refunds in your email receipt settings to make sure refund receipts are automatically sent to your customer.
scenic wyvern
This is for refund receipt though. Refund receipt requires expliclit enabling of refund receipt email in order to have email sent
hollow flame
Yes I know but the paragraph says that for payment receipts we need to enable email customers for successful payments from the dashboard to be able to send receipt to clients.
scenic wyvern
From https://stripe.com/docs/receipts?payment-ui=elements#receipts-with-billing:
To automatically send receipts, set the customer’s email and enable email customers for successful payments in your email receipt settings.
This line is under for receipt with billing - Invoice or Subscription product, not Payment Intent API
hollow flame
thank you! Its ok for me