#Vincent_92

1 messages · Page 1 of 1 (latest)

twin magnetBOT
scarlet marten
bitter kraken
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Hello! can you share a payment intent ID so I can take a look?

scarlet marten
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sure gime a min

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pi_3NawQGLpthC0ShbP1SJYUNcR

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the webhook send me an email when it is triggered, and I receive 2 email this morning at the same time

twin magnetBOT
scarlet marten
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and the customer say its has been charged twice ( 350€ * 2 )

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but it seem there is only 1 line of 350 € , so I don't understand what's going on here

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I'm asking the customer to send me a screenshot of his bank account to see the payment

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once I have it , I upload it here

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Sorry

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false alert

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the customer was wrong

bitter kraken
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👍

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glad you got it all sorted out