#cryptiano
1 messages · Page 1 of 1 (latest)
Hi there!
Can you share the request ID (req_xxx)? You can find it here https://dashboard.stripe.com/test/logs
its not a test request, but yes.
Sign in to the Stripe Dashboard to manage business payments and operations in your account. Manage payments and refunds, respond to disputes and more.
Your platform account is in the US and the connected account is in India. And you are trying to do a Destination Charge.
And that can only work if you are using Cross Border Payouts. You can learn more about this here: https://stripe.com/docs/connect/cross-border-payouts
Yes I know.
Everything is fine in the request it seems. Can you tell me exactly what's wrong in the request?
I am doing a destination charge, without on_behalf_of as it says in the documentation.
All of these are applicable in my case.
Having a look
It looks like there's an issue in our documentation. Actually India is not supported for Cross Border Payout.
Are you 100% sure?
bcz I see india on my dashboard
Yes you can onboard Indian accounts. You can also create Direct Charge for Indian accounts. However since you are using Express here we would strongly recommend to not do this.
According to my dashboard, except Gibraltar every country can use Transfers
whether cross border or not
Not sure, I would recommend to ask Stripe support directly for help on this: https://support.stripe.com/contact