#allianceRes
ocean orchid
velvet dew
hello! that should be sufficient. By default, the setting to email customers receipts for successful payments is enabled : https://dashboard.stripe.com/settings/emails
quiet forum
Thank you for your answer.
If I disable the setting to email customers receipts for successful payments, customers continue to receive their receipt?
velvet dew
yes, if you pass in an email for the receipt_email, it'll override that setting
quiet forum
THank you,
Now I have a question about refund receipt:
As reception_email is filled in when creating payment_intent, in case of refund, does the customer automatically receive the email even if the "refund" setting is not checked?
velvet dew
hrm, that i'm not 100% certain off the top of my head. You may want to reach out to https://support.stripe.com/contact/email and they'll be able to check on that for you
quiet forum
yes, if you pass in an email for the receipt_email, it'll override that setting
In your official doc i found this:
As with payment receipts, you must enable Email customers for refunds in your email receipt settings to make sure refund receipts are automatically sent to your customer.
https://stripe.com/docs/receipts?payment-ui=elements#refund-receipts
velvet dew
ah, great that you managed to figure that out then!
quiet forum
this means that from the dashboard I can disable the sending of mail even if reception_email is filled in?
velvet dew
based off that statement in the docs : if you disable Email customers for refunds in your email receipt settings, then refund receipts won't be sent even if receipt_email is filled in
quiet forum
ok
also if I disable Email customers for successful payment in my email receipt setting, then receipts won't be sent too, even if receipt_email is filled in
because between what is written in the dashboard and the documentation it is completely contradictory
velvet dew
also if I disable Email customers for successful payment in my email receipt setting, then receipts won't be sent too, even if receipt_email is filled in
https://stripe.com/docs/receipts?payment-ui=elements#automatically-send-receipts - if you include your customer’s email address as a value for the receipt_email parameter....A receipt is sent to the specified address regardless of your email settings or the customer address on file.
like i mentioned, if you're concerned, reach out to Stripe Support and they'll be able to check on that for you