dev-connectonboarding-additionalinfo | Stripe Developers | Page 1

rocky hazelBOT Aug 2, 2023, 9:53 PM

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weary willow Aug 2, 2023, 9:55 PM

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dev-connectonboarding-additionalinfo

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@cold abyss we ask for the information that is needed by default, not all required information. See https://stripe.com/docs/connect/required-verification-information
You use the collect: 'eventually_due' parameter to force asking for more information, see https://stripe.com/docs/api/account_links/create#create_account_link-collect

cold abyss Aug 2, 2023, 9:58 PM

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Hello koopajah, we did use the eventually_due parameter in our request

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When they first add their account information the 3 fields appear but when I try to submit it then it says that I need additional information such as the SSN to continue

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The next day we added a new owner but only saw this

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And we were able to submit without the SSN, DoB fields

weary willow Aug 2, 2023, 10:05 PM

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@cold abyss then there isn't really a way to require this today I think, you'd get them back on session if you need more

cold abyss Aug 2, 2023, 10:06 PM

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I see. We also notice that the missing fields appear on the Stripe form when we add some of the missing information through the Stripe Dashboard

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Then and only then are we able to update it through the Stripe form. Is that how its supposed to work?

weary willow Aug 2, 2023, 10:08 PM

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I'm not sure I follow I'm sorry. That doesn't sound expected to me no.

cold abyss Aug 2, 2023, 10:10 PM

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Okay for example. Say I add a new owner using the Stripe form: first name, last name and email

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Then on the dashboard I add Date of Birth.

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When I open the Stripe form again, then the Date of Birth will be present on that form and available to update

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weary willow Aug 2, 2023, 10:13 PM

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I can't really speak to that. I'm sorry this is kinda tough to debug with just pictures and you doing things in the Dashboard by hand (which is not what you'd do in real life)

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Step 1: Go through Connect Onboarding
Step 2: As a developer look at that Account in the API and check what is in requirements. This is what influences the information we collect

cold abyss Aug 2, 2023, 10:16 PM

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Okay, I will look into the Account requirements

#dev-connectonboarding-additionalinfo