atljennifer_28358 | Stripe Developers | Page 1

spice ravineBOT Aug 2, 2023, 7:45 PM

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blissful jasper Aug 2, 2023, 7:46 PM

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hello! not the best suited to address this but to start:

looks like your Recurly integration uses Stripe, is that right?

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2/ does SuiteDash also use Stripe?

spice ravineBOT Aug 2, 2023, 7:47 PM

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tranquil marsh Aug 2, 2023, 7:47 PM

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Yes both use Stripe

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SuiteDash is saying "Unfortunately this is not possible in our system even with a third party solution." And maybe so, but I feel like there has to be a way!

blissful jasper Aug 2, 2023, 7:51 PM

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so the migration of cards depends on a few things.

it depends on whether Recurly and SuiteDash can reuse your same Stripe account or not. If they do, then no migration needed.

If SuiteDash needs you to spin up a new Stripe account, then Stripe can help with a migration from one account to another

and if SuiteDash uses a completely different processor then Stripe could migrate your card details out depending on what that processor needs

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regardless, recommned talking to our Support team at https://support.stripe.com/contact , they deal with card migrations

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for context, this is a developer community channel for questions about Stripe's APIs and writing code

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