#flowerskelly_78280

1 messages · Page 1 of 1 (latest)

solar acornBOT
void basalt
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Hello, what kind of help do you need?

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I have contacted several times
@tulip minnow if you send me your email address, I can confirm if we got your emails. Unfortunately this server has no access to anything related to signing in so we cannot help beyond checking that

tulip minnow
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hello

void basalt
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Hello, the server is busy I can check that address in a minue

tulip minnow
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thanks

void basalt
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I can see that we are getting your emails and they are going to the right team. Our support team responds as soon as they can but response times can vary depending on volume

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Unfortunatley there isn't a phone number to call, these emails are probably the best way to talk to them if you cannot log in

tulip minnow
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okay this is about almost 1month and some days please i need a quick response try to be in my shoes to understand what i am saying and they got my funds locked up in it

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which is totally unfair

void basalt
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I am sorry for your situation but I really don't have a way to help you on this server. I can't push on that support team and I don't have any way of affecting your account. Talking to our support team is the best way forward