boogasuga

[echo pewter]

Hi there!

[edgy dawn]

hi!

[echo pewter]

Are you talking about a customer (cus_xxx) or account (acct_xxx)?

[edgy dawn]

both i think

running a P2P app

[echo pewter]

both i think
They are completely different things.

[echo pewter]

These are customers (cus_xxx)

What exactly is the issue?

[edgy dawn]

You see how user "TJC" now has 2 user IDs.. thats the same persoin

And i cant find them in the user groups anymore. I hired this person directyl so I need to make sure the EIN on their account is for the Business EIN and not their personal SSN

[echo pewter]

You see how user "TJC" now has 2 user IDs.. thats the same persoin
So? What's the question?

And i cant find them in the user groups anymore.
What do you mean by "user groups"?

[edgy dawn]

my question is how do I find their profile to update their tax ID

[echo pewter]

Your question is very blurry sorry. What do you mean by "profile"? If you have a customer ID (cus_xxx), you can paste it in the Stripe dashbaord search bar to see information about that customer.

[edgy dawn]

is TJC user ID 5 or 20 not a customer?

[echo pewter]

I have no idea what you are talking about sorry. Can you share a specific customer ID (cus_xxx) that you want me to look into?

[edgy dawn]

hostUsername
TJC

[echo pewter]

I need a customer ID, it looks something like cus_xxx in your Stripe dashboard.

[edgy dawn]

thats what im saying... I cant find it

for some reason hes not in the list

I foudn him in the"connect" account

[echo pewter]

Great! So is your issue solved?

[edgy dawn]

not yet

acct_1NYukgPMgKR9Il2K

I need to make sure this account has the correct EIN

acct_1NYukgPMgKR9Il2K