Matt W

[south pike]

Hi! Let me help you with this.

So is it the case even thoouh customer has verfified in their app, that the payment might still fail?
or is the 2-14 days thing, related to the recurring sepa payments?

If the payment was authorised, it's most likely that it will go through. It just takes time for us to confirm that the funds have arrived.

[cunning spire]

okay great. unless something unusual happens

it will come through

[south pike]

Of course, it can fail in some cases, but, in general, after you get a processing state of the PaymentIntent for this kind of payment method types, you can start fulfilling your order

[cunning spire]

perfect

that's helpful

thank you!

[south pike]

Happy to help!