#.hiddentech

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icy ploverBOT
stuck jolt
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Hello 👋

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Zoho is a third-party integration

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So we may not know a ton about it

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Have you talked to them already?

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If not, I'd recommend talking to them first as they'd have better context on the issue

narrow rose
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Hello hanzo, yes I understand. I'm talking to them too but I was wondering if there are issues applying coupon to costumer before create a subscription

stuck jolt
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What kind of issue are you seeing?

narrow rose
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i'm able to create a costumer, a coupon and a subscription plan but i'm not able to apply the coupon to the costumer.

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I'm using the coupon ID to update costumer before created a subscription

stuck jolt
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What error are you seeing?

narrow rose
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I have no errors while updating the customer, simply the coupon is not applied.

stuck jolt
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Are you doing this via the dashboard?

narrow rose
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via the dashboard, manually it work

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via API it doesn't work