.redblood

[dark trout]

Hello tarzan

can you help pls

[cold willow]

👋 happy to help

[dark trout]

this is my current setup but i have issue, some how some clients purchase from us but they go under reivew for owner to accept or decline

and 99% of the time those are FRAUD

so what i want is i want to stop so i never get any payments under review

[cold willow]

would you mind sharing an example?

[dark trout]

as paid status

so after i get paymnet status PAID

but then in stripe dashboard

i see that says you have 3 payments for review

then i click and it opens up

for me to accept or decline

the issue is that as soon as as we get paid status we are delivring the service to that user

but then in stripe dashboard its under reivew

so I want to stop those payments and i am not sure if 3DS not compelted or what that goes under reivew

here is one example what happens is if you dont accept it auto cancels after so many days

7/15/23, 5:01:44 AM
A Checkout Session expired
7/15/23, 5:01:44 AM
PaymentIntent status:
requires_action
The payment pi_3NTiolGeRZuW1ftF1WQs3sg9 for $370.00 USD requires you to take action in order to complete the payment
7/14/23, 5:02:11 AM
200 OK
A request to confirm a Checkout Session completed
7/14/23, 5:02:10 AM
PaymentIntent status:
requires_payment_method
A new payment pi_3NTiolGeRZuW1ftF1WQs3sg9 for $370.00 USD was created
7/14/23, 5:01:43 AM
200 OK
A request to create a Checkout Session completed
7/14/23, 5:01:43 AM```

[cold willow]

I'm not sure what under review means

[dark trout]

well i dont know ether but stripe is adding that specifc payments to reivew them

i am trying to find one exmaple so i can send you screen shot

[fierce grove]

Hi taking over here

Catching up on context

[dark trout]

Hi thank you

[fierce grove]

Can you send a screenshot of what you're talking about when you get a chance?

[dark trout]

so i believe is RADAR is what is seding to manual review

Ok so i dont know how to explain this but if somoeone is using fake CC to buy service from our site

payments goes to reivew

and i am thinking is becuase of RADAR is on

but the issue is this, we deliver the service instanatly to customer

so they could use service without actually being paid

so i am trying to figure out how to stop any payment_status = paid that is not 100% paid

I dont have any real example to show you right now

here is how its showing in our end am i missing anything here

    "id" => "cs_test_a10vQqoXyTwex4JBj2o14cVaN8RPL7a6lp07WwyimlBJurnyjD3fWBW8Hi"
    "object" => "checkout.session"
    "after_expiration" => null
    "allow_promotion_codes" => null
    "amount_subtotal" => 1600
    "amount_total" => 1600
    "automatic_tax" => Stripe\StripeObject {#1676 ▶}
    "billing_address_collection" => null
    "cancel_url" => "https://demo.proxydashboards.com/purchase-plan"
    "client_reference_id" => null
    "consent" => null
    "consent_collection" => null
    "created" => 1690893551
    "currency" => "usd"
    "currency_conversion" => null
    "custom_fields" => []
    "custom_text" => Stripe\StripeObject {#1677 ▶}
    "customer" => "cus_ON1vWpy7Yj1CkA"
    "customer_creation" => "always"
    "customer_details" => Stripe\StripeObject {#1681 ▶}
    "customer_email" => null
    "expires_at" => 1690979950
    "invoice" => null
    "invoice_creation" => Stripe\StripeObject {#1685 ▶}
    "livemode" => false
    "locale" => null
    "metadata" => Stripe\StripeObject {#1690 ▶}
    "mode" => "payment"
    "payment_intent" => "pi_3NaHr1GjinH4XmAc0iD3kln6"
    "payment_link" => null
    "payment_method_collection" => "always"
    "payment_method_options" => []
    "payment_method_types" => array:3 [▶]
    "payment_status" => "paid"
    "phone_number_collection" => Stripe\StripeObject {#1698 ▶}
    "recovered_from" => null
    "setup_intent" => null
    "shipping" => null
    "shipping_address_collection" => null
    "shipping_options" => []
    "shipping_rate" => null
    "status" => "complete"
    "submit_type" => null
    "subscription" => null
    "success_url" => "https://demo.proxydashboards.com/stripe-payment?session_id={CHECKOUT_SESSION_ID}&key=PP-598-7652-0&data_id=598&coupon_id=0&state=&amount=16.00&plan_type=PP&rene ▶"
    "total_details" => Stripe\StripeObject {#1709 ▶}
    "url" => null
  ]```

[fierce grove]

Ah ok if this is radar related, I really recommend you talk to our support team. They'd have the most context: https://support.stripe.com/contact