brunapinto | Stripe Developers | Page 1

digital troutBOT Aug 1, 2023, 11:56 AM

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haughty girder Aug 1, 2023, 11:57 AM

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👋 happy to help

marble eagle Aug 1, 2023, 11:59 AM

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😄

haughty girder Aug 1, 2023, 12:00 PM

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taking a look

marble eagle Aug 1, 2023, 12:01 PM

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ok!

haughty girder Aug 1, 2023, 12:06 PM

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sorry for the delay still looking into it

marble eagle Aug 1, 2023, 12:09 PM

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no worries!

exotic herald Aug 1, 2023, 12:22 PM

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Hi! I'm taking over from my colleague. Please, give me a moment to catch up.

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So, essentially the retries don't work?

marble eagle Aug 1, 2023, 12:25 PM

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Yes, it does not work. It only works when I do it manually through the dashboard to repeat the charge

exotic herald Aug 1, 2023, 12:29 PM

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I see the payment failed at 4:00 UTC, and then you retried at 11:00 UTC. It normally takes a day before another retry

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Do you have an example of an Invoice that was not retrying for a couple of days?

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Are you with me?

digital troutBOT Aug 1, 2023, 1:04 PM

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#brunapinto