bugkiller. | Stripe Developers | Page 1

autumn otterBOT Jul 31, 2023, 9:00 PM

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fast zenith Jul 31, 2023, 9:00 PM

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Hello! What's up?

brittle flume Jul 31, 2023, 9:01 PM

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How are you

fast zenith Jul 31, 2023, 9:01 PM

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I'm good, how are you?

brittle flume Jul 31, 2023, 9:01 PM

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I'm good thanks

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in our project, we have 1 product and it has several pricing as you can see above image

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you understood so far right?

fast zenith Jul 31, 2023, 9:03 PM

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Yes.

brittle flume Jul 31, 2023, 9:03 PM

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so I've created a stripe subscription checkout session with this

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but what I want to ask you is , if we need to change the price for user, what I need to do?

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like proration etc..

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how to upgrade/downgrade existing subscription

fast zenith Jul 31, 2023, 9:04 PM

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There is no proration, Checkout always creates a new Subscription, it won't modify an existing one.

brittle flume Jul 31, 2023, 9:04 PM

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then what I need to do ?

fast zenith Jul 31, 2023, 9:05 PM

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We have the Customer Portal for letting your customers manage existing Subscriptions: https://stripe.com/docs/customer-management

brittle flume Jul 31, 2023, 9:06 PM

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but we want user to do that in our website

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😦

fast zenith Jul 31, 2023, 9:07 PM

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That's fine, you can build your own UI for this.

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You don't have to use the Customer Portal.

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You would hit the API with your server based on what the user does on your site.

brittle flume Jul 31, 2023, 9:08 PM

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Can you give me example for it?

fast zenith Jul 31, 2023, 9:09 PM

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Not sure what you mean, can you provide more details?

brittle flume Jul 31, 2023, 9:10 PM

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wait a second

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in the meantime another question

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I'm creating stripe customer with

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stripe_customer = stripe.Customer.create(email=self.email, expand=['sources'])

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on user sign up

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and then makes a stripe subscription checkout session

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with that customer

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like this

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user paid.

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but after that when I check

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customer = stripe.Customer.retrieve(self.stripe_id, expand=['sources'])
cards = customer.sources.list(limit=10, object='card')

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no any card added to the customer

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how can I make it to be added into customer when user succeeded the subscription (from subscription checkout sesion)?

fast zenith Jul 31, 2023, 9:15 PM

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Sources are an older API we no longer recommend you use. They've been replaced with Payment Methods.

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Checkout is creating and attaching a Payment Method to your Customer, not a Source: https://stripe.com/docs/api/payment_methods

brittle flume Jul 31, 2023, 9:17 PM

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hmm,

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we have this UI on our website

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and what we're displaying here is

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result from
cards = stripe_customer.sources.list(limit=3, object='card')

fast zenith Jul 31, 2023, 9:18 PM

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Yeah, that won't show Payment Methods.

brittle flume Jul 31, 2023, 9:18 PM

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ok, now it needs to be changed as

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stripe.PaymentMethod.list(...)

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?

fast zenith Jul 31, 2023, 9:19 PM

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You probably need to handle both and produce a combined list.

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See here: https://stripe.com/docs/sources

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And here: https://stripe.com/docs/payments/payment-methods/transitioning

brittle flume Jul 31, 2023, 9:19 PM

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ok,

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let's get back to the subscription upgarde/downgrade

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in the prev, we used popup style checkout

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so from popup, will get stripe token

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and in the backend

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stripe.Subscription.modify

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we used this api to change subscription

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what I need to do in new checkout style?

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we're in a step to migrating old to new

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I hope you understand what I'm saying

fast zenith Jul 31, 2023, 9:23 PM

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I think the central point of confusion is that Stripe Checkout cannot be used to modify existing Subscriptions.

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If you want to modify an existing Subsription you should not be using Stripe Checkout.

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Stripe Checkout is used for creating new payments and new Subscriptions.

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Does that help?

brittle flume Jul 31, 2023, 9:24 PM

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then what I need to use to upgrade/downgrade exixsing subscription?

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I mean to change to the different pricing

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for example you're only $49/month subscription but wanted to chagne $38/month one

fast zenith Jul 31, 2023, 9:25 PM

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You can use the Customer Portal I linked to earlier if you want a Stripe-hosted solution or you can build your own custom solution by making API calls directly.

brittle flume Jul 31, 2023, 9:26 PM

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build own custom solution?

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it's available by this way?

fast zenith Jul 31, 2023, 9:26 PM

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What is "it"?

brittle flume Jul 31, 2023, 9:26 PM

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we have this kind of ui for now.

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fast zenith Jul 31, 2023, 9:27 PM

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Yeah, that's a custom UI you've built, you can do that.

brittle flume Jul 31, 2023, 9:27 PM

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my question is what I need ot do when clicking 'credit card' button on website 😄

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so I can use above ui for "you can build your own custom solution by making API calls directly." this solution?

fast zenith Jul 31, 2023, 9:28 PM

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So this isn't about modifying a Subscription, it's about how you collect someone's payment details?

brittle flume Jul 31, 2023, 9:28 PM

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above, if you don't have subscription with stripe now, then creating it with stripe subscription checkout sesion

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but if you have subscription (I mean user), then

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it must be about modifying subscription

fast zenith Jul 31, 2023, 9:30 PM

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Right, you can modify an existing Subscription using the API: https://stripe.com/docs/api/subscriptions/update

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But it sounds like you're asking how to collect new payment details?

brittle flume Jul 31, 2023, 9:31 PM

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no, just asked how it worked.

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for example, if user wanted to use differnet card by inputing it,

fast zenith Jul 31, 2023, 9:33 PM

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You could use the Payment Element on your site: https://stripe.com/docs/payments/save-and-reuse?platform=web&ui=elements

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Or you can use Checkout to collect payment info to use later: https://stripe.com/docs/payments/save-and-reuse?platform=web&ui=checkout

brittle flume Jul 31, 2023, 9:36 PM

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hmm, I'm so confusing for now on this migration because we used stripe popup a lot

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for long time

fast zenith Jul 31, 2023, 9:37 PM

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Have you seen this page? https://stripe.com/docs/payments/checkout/migration

brittle flume Jul 31, 2023, 9:38 PM

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yes

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it's little different

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for example here using the <form> to get a stripeToken

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what we did before is

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return new Promise((resolve, reject) => {
    let handler = window.StripeCheckout.configure({
      key: STRIPE_KEY,
      image: 'https://stripe.com/img/documentation/checkout/marketplace.png',
      locale: 'auto',
      token: (token) => {
          let postData = {
              amount: stripeConvertedAmt,
              stripeToken: token.id,
              currency: 'usd',
              email: email
          }
          resolve(postData)
      },
      closed: () => {
        resolve({ data: { status: 'CLOSED', errorMsg: 'Purchase cancelled' } })
      }
    })

    handler.open({
      name: 'PageOptimizer Pro',
      description: order.description,
      amount: stripeConvertedAmt,
      email: email
    })
  })```

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made handler with StripeCheckout.configure and then opened it by .open()

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anyway, I think I need to check more the doc

fast zenith Jul 31, 2023, 9:43 PM

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Yeah, I recommend reading through that page top to bottom to fully understand how to handle upgrading your integration.

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You can then ask us specific questions here if you get stuck on any particular piece.

brittle flume Jul 31, 2023, 9:44 PM

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ok, how to continue to ask here.

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for example, this chat will be closed.

fast zenith Jul 31, 2023, 9:44 PM

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It will be closed, but it won't be deleted.

brittle flume Jul 31, 2023, 9:45 PM

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but I want to ask a question to you later, (not for another support 🙂 )

fast zenith Jul 31, 2023, 9:45 PM

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You can access it at any time in the future by searching for it.

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You can ask new quesitons in #dev-help and we'll start a new thread.

brittle flume Jul 31, 2023, 9:45 PM

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because you better to have understand.

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yeah, but you will not come up 😄

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maybe other support

fast zenith Jul 31, 2023, 9:45 PM

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We help hundreds of people every day, we can't keep context for each one. 🙂

brittle flume Jul 31, 2023, 9:45 PM

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makes sense.

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so no way to reopen this chat once it's closed?

fast zenith Jul 31, 2023, 9:46 PM

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If you have a new question later make sure you provide all of the relevant details and context when you ask, and be as specific as possible.

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You can find this thread later, but we don't reopen old threads.

brittle flume Jul 31, 2023, 9:46 PM

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got it. thanks a lot.

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how much times this chat will be open?

fast zenith Jul 31, 2023, 9:47 PM

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What do you mean?

brittle flume Jul 31, 2023, 9:48 PM

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this will be closed

fast zenith Jul 31, 2023, 9:48 PM

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Oh, we usually close threads when they've been idle for roughly 15 minutes.

#bugkiller.