#jorge.heredia

1 messages · Page 1 of 1 (latest)

obsidian tideBOT
silk haven
#

Hello 👋
There's no way to retrieve a webhook event just based on a charge ID.

Taking a step back, you should be able to retrieve the charge object instead (which webhook event delivers as a payload)

So not sure why you want to retrieve an event separately

silent quiver
#

What I need, is the origin (the billing reason) of such a charge.

silk haven
#

Can you share an example payment you're looking at so that I am on the same page?
Billing reason is a property on an invoice object, it wouldn't be present on a charge as such

silent quiver
#

Ok, let me try to explain what I need:

#

The invoice could have multiple payment attempts (just if the first one is not successful), right?

#

But, our integration to Salesforce did not allow to complete some of those payments.

silk haven
#

The invoice can have multiple attempts, yes.
Again, if you share an example invoice/payment you're looking at then it would help be on the same page

silent quiver
#

Ok, look: I have this charge id: ch_2NUhS8sSlifq3Ecc1afNLdZ8. It has as its last event (in the dashboard) the one that happened on July 16.

#

This is the one I'd like to know which was its origin (that billing reason)