dannnnnnnnnnnnnnnnnnnnnn | Stripe Developers | Page 1

opaque kayakBOT Jul 31, 2023, 11:10 AM

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heady mauve Jul 31, 2023, 11:11 AM

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Hi
I think you can refund that payment to the customer:
https://stripe.com/docs/payments/customer-balance/refunding

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Did you make a test ?

rose lynx Jul 31, 2023, 11:13 AM

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I was just looking at the stripe all payments page and clicking on each payment intent as I see for succeded ones you can click the refund button in the top right but it wasn't there for the partially paid ones. But I will take a look at that link and give that a go, thank you!

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I just tried using stripe.Refund.create(payment_intent=<my bank transfer payment intent>) and I got this error Request req_sey2bhByuWwsZV: This PaymentIntent (pi_3NZt0yAyaQeh2nqy26atT51U) does not have a successful charge to refund. Am I looking at the wrong part or is there another way I can do this?

heady mauve Jul 31, 2023, 11:26 AM

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I think you need to do a customer's cash balance refund instead:
https://stripe.com/docs/payments/customer-balance/refunding#create-return-dashboard

rose lynx Jul 31, 2023, 11:27 AM

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ahh i see my bad, thanks

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