Kade | Stripe Developers | Page 1

vocal tendonBOT Jul 31, 2023, 8:11 AM

#

raw spoke Jul 31, 2023, 8:12 AM

#

Currently, the device is Canada.
Samsung Pay is not available on the device, but I wonder if the payment is not possible due to the Samsung Pay policy.

toxic moat Jul 31, 2023, 8:13 AM

#

Hi
Can you share more details about your integration please? what are you trying to achieve ?

raw spoke Jul 31, 2023, 8:15 AM

#

Currently, I have completed the payment by inserting a card into the terminal.
I would like to confirm that you don't just insert a card, but tag it to make NFC payment.
Currently, I have tested the payment 2 times with Samsung Pay, but I received the card declined status for both times.

toxic moat Jul 31, 2023, 8:26 AM

#

Can you share the ID (req_xxx) of the failing API request?
https://support.stripe.com/questions/finding-the-id-for-an-api-request

raw spoke Jul 31, 2023, 8:47 AM

#

on dashboard?

#

i think this is the id req_OiWJ35dYLKN0Yd

#

When the payment was not made, the payment was canceled after that.

toxic moat Jul 31, 2023, 8:55 AM

#

That request isn't failed.

#

The related payment_intent pi_3NZrm2LOsQno84zQ07Glx5aS was canceled by your integration req_budqP6LJFHxwOj

#

I don't see any decline issue here.

raw spoke Jul 31, 2023, 8:58 AM

#

I think I explained it wrong.
I'm sorry.
It's not that "Card Declined" came up
When I tag it,
Only the "Try again" sign appears with the beep sound.

toxic moat Jul 31, 2023, 9:08 AM

#

I don't understand you sorry, do you have a PaymentIntent Id as en example ?

raw spoke Jul 31, 2023, 9:18 AM

#

the paymentid is pi_3NZruwLOSQno84zQ1o7p9hrn

toxic moat Jul 31, 2023, 9:36 AM

#

I'm not able to find that id. Can you share it's dashboard link ?

raw spoke Jul 31, 2023, 9:37 AM

#

this is the link
https://dashboard.stripe.com/payments/pi_3NZruwLOsQno84zQ1o7p9hrn

Stripe Login | Sign in to the Stripe Dashboard

Sign in to the Stripe Dashboard to manage business payments and operations in your account. Manage payments and refunds, respond to disputes and more.

vocal tendonBOT Jul 31, 2023, 9:37 AM

#

toxic moat Jul 31, 2023, 9:40 AM

#

Sorry, I still don't understand what is the issue, here, I'm not seeing any failure API request.

#

That PaymentIntent is being canceled by your itnegration (backend)

raw spoke Jul 31, 2023, 9:43 AM

#

I sent a cancellation signal because I couldn't pay for the cancellation.
After creating a new payment, I won't cancel it.

#

the payment ID is pi_3NZseKLOsQno84zQ03uzaI91
and the url is https://dashboard.stripe.com/payments/pi_3NZseKLOsQno84zQ03uzaI91

Stripe Login | Sign in to the Stripe Dashboard

Sign in to the Stripe Dashboard to manage business payments and operations in your account. Manage payments and refunds, respond to disputes and more.

north heart Jul 31, 2023, 9:45 AM

#

Hi! I'm taking over this thread.

#

That PaymentIntent has status: "requires_payment_method".

#

So what exactly is your question?

raw spoke Jul 31, 2023, 9:46 AM

#

I can't pay with my samsung pay in WisePos_E Reader

north heart Jul 31, 2023, 9:47 AM

#

Why, what's the issue?

#

Can you share an error message or a screenshot or something?

raw spoke Jul 31, 2023, 9:47 AM

#

when is tag my phone the screen show this

#

#

And there's also the Beep Beep sound.

north heart Jul 31, 2023, 9:49 AM

#

Can you share the error logs?

raw spoke Jul 31, 2023, 9:52 AM

#

https://dashboard.stripe.com/logs?method[0]=post&method[1]=delete&direction[0]=connect_in&direction[1]=self&starting_after=1690793306-req_P5HHaHNg2aEn2j
i think this is the log

Stripe Login | Sign in to the Stripe Dashboard

Sign in to the Stripe Dashboard to manage business payments and operations in your account. Manage payments and refunds, respond to disputes and more.

north heart Jul 31, 2023, 9:53 AM

#

I meant error logs from your device.

raw spoke Jul 31, 2023, 9:54 AM

#

Currently, there is no error log in my device.

north heart Jul 31, 2023, 10:09 AM

#

So nothing happens when you tap your card on the device?

#

I recommend asking Stripe support for help, since they will have mor time to investigate the issue. Make sure to include all reelavnt information.
https://support.stripe.com/contact

#Kade