#rcm_marc

1 messages · Page 1 of 1 (latest)

neon islandBOT
oblique bolt
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Are you in the same device with the same registered Google account?

wet forge
oblique bolt
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Does your Connected Account enable GooglePay on their Dashboard?

wet forge
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The Platform has Google Pay set to "Off by default" and the Connected Account has Google Pay enabled.

oblique bolt
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Okie, set it to On by default

wet forge
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We'd prefer not to as that will affect our other Connect users. Does the Platform need to be set to "On by default" even if the connected account has the payment method enabled?

oblique bolt
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Yes. This section is "These settings apply to payments created on your connected accounts using direct charges ". And what you described earlier is a direct charges (using platform key and a Stripe Account header)

wet forge
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Okay, thanks for clarifying that. Is there a reason why it sometimes does work? I haven't made any changes to the platform yet but now I can see the Google Pay option when making a direct charge.

oblique bolt
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Not sure what that is. It should respect the setting 🤔

wet forge
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It also states "Accounts can customise their settings." I would've assumed that this means if the connected account has enabled the payment method in their account I should be able to use that method for direct charges?

oblique bolt
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Umm I think this should take precedences. You could reach out to Support team to clarify to be sure 🤔