Kade | Stripe Developers | Page 1

rich graniteBOT Jul 31, 2023, 1:57 AM

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modest bison Jul 31, 2023, 1:57 AM

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👋 How can I help?

zinc jewel Jul 31, 2023, 1:58 AM

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We are currently testing the actual payment with the Stirpe Pos_E model.
There is a shape where you can tag on the top, can I pay with Samsung Pay here?

modest bison Jul 31, 2023, 2:02 AM

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Samsung Pay is supported. You may refer to the doc here: https://support.stripe.com/questions/stripe-terminal-support-for-apple-pay-google-pay-samsung-pay-or-contactless-cards

zinc jewel Jul 31, 2023, 2:03 AM

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Ah . I see.
If so, when I pay with my card, the card decline appears on the device, but there is no change like payment failure on the Dashboard's payment, and it keeps saying incomplete.
Stripepos E has changed to a home screen, so how do I get the price for cancellation or rejection of this payment?

modest bison Jul 31, 2023, 2:05 AM

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Which integration type are you using? SDK or server-driven integration?

zinc jewel Jul 31, 2023, 2:05 AM

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I use server-driven integration

modest bison Jul 31, 2023, 2:07 AM

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Can you share an example payment intent ID (pi_xxx) that the reader showed payment failure whereas the PI still remains incomplete?

zinc jewel Jul 31, 2023, 2:09 AM

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pi_3NZlWvLOsQno84zQ0J1UOnml

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this payment still incomplete

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when i try that payment,
reader show Card Decline

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modest bison Jul 31, 2023, 2:13 AM

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In Events and logs section of https://dashboard.stripe.com/payments/pi_3NZlWvLOsQno84zQ0J1UOnml, it showed "Your card's expiration year is invalid." error: https://dashboard.stripe.com/logs/req_qZSu5UxuY7vCk4

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That's why the payment is incomplete as the payment is failed. Customer has to pay with another payment method

zinc jewel Jul 31, 2023, 2:17 AM

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I wrote down the code for the success and failure of the payment as follows.
When the card fails as shown above,
Some card_error value will come to a null value.
Should I receive the payment failure value as below in a different way?

            // PaymentIntent 조회
            var service = new PaymentIntentService();
            var paymentIntent = service.Get(paymentId);

            // 결제가 성공했는지 확인
            if (paymentIntent.Status == "succeeded")
            {
                // 결제 성공 처리 로직
                MessageBox.Show("결제가 성공했습니다!");
                // 추가로 필요한 로직을 작성하세요.
            }
            else if (paymentIntent.Status == "canceled")
            {
                MessageBox.Show("결제가 취소되었습니다!");
            }

            if (paymentIntent.LastPaymentError != null)
            {
                if (paymentIntent.LastPaymentError.Type == "card_error")
                {
                    if (paymentIntent.LastPaymentError.Code == "blocked")
                    {
                        MessageBox.Show("의심되는 사기로 인해 결제가 차단되었습니다.");
                    }
                    else if (paymentIntent.LastPaymentError.Code == "card_declined")
                    {
                        MessageBox.Show("카드 발급사에 의해 거절되었습니다.");
                    }
                    else if (paymentIntent.LastPaymentError.Code == "expired_card")
                    {
                        MessageBox.Show("카드의 유효기간이 만료되었습니다.");
                    }
                    else
                    {
                        MessageBox.Show("기타 카드 오류가 발생했습니다.");
                    }
                }
            }

modest bison Jul 31, 2023, 2:26 AM

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From https://dashboard.stripe.com/payments/pi_3NZlWvLOsQno84zQ0J1UOnml, it looks like Stripe only returned error at the reader, but didn't return in the server response or Webhook event. I can't see any way that you can retrieve the failure information with server-driven integration.

Can I suggest you to write in to Support https://support.stripe.com/contact with the example payment intent ID (pi_3NZlWvLOsQno84zQ0J1UOnml), so that we can check with relevant team?

zinc jewel Jul 31, 2023, 2:30 AM

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Of course!

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The code below is the code I make the payment for.
When I do the following, can you tell me why Samsung Pay is not working on the tagger?

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StripeConfiguration.ApiKey = ""; // TestApi

        var options = new PaymentIntentCreateOptions
        {
            Currency = "CAD",
            PaymentMethodTypes = new List<string> { "card_present" },
            CaptureMethod = "manual",
            Amount = 1000,
        };
        var service = new PaymentIntentService();
        var paymentIntent = service.Create(options);

        // PaymentIntent에서 Payment ID 가져오기
        paymentId = paymentIntent.Id;

        var options2 = new ReaderProcessPaymentIntentOptions { PaymentIntent = paymentId };

        /*var service2 = new Stripe.TestHelpers.Terminal.ReaderService();
        service2.PresentPaymentMethod("tmr_FL2VwvRQoOaU8M");*/

        var service2 = new ReaderService();
        service2.ProcessPaymentIntent("tmr_xxx", options2);

modest bison Jul 31, 2023, 2:33 AM

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Did you perform samsung pay in pi_3NZlWvLOsQno84zQ0J1UOnml?

zinc jewel Jul 31, 2023, 2:34 AM

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i did samsung pay in pi_3NZlvFLOsQno84zQ078QQd2t

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this happen card declined

modest bison Jul 31, 2023, 2:35 AM

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In https://dashboard.stripe.com/payments/pi_3NZlvFLOsQno84zQ078QQd2t, the card issuer responded to Stripe that the card number is correct

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It's not about Samsung Pay, but the card issuer declined the payment with above error

zinc jewel Jul 31, 2023, 2:36 AM

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At first, I set the capture mode to automatic, so Samsung Pay was not working.
After that, when I tested it after changing to manual, card declined occurred.

modest bison Jul 31, 2023, 2:36 AM

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At first, I set the capture mode to automatic, so Samsung Pay was not working.
Do you have an example payment intent?

zinc jewel Jul 31, 2023, 2:36 AM

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But 3 hours ago, I successfully paid at the convenience store with the above Samsung Pay.

modest bison Jul 31, 2023, 2:37 AM

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After that, when I tested it after changing to manual, card declined occurred.
The decline was from the card issuer. Stripe has no control over why the card issuer declined the payment

zinc jewel Jul 31, 2023, 2:38 AM

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var options = new PaymentIntentCreateOptions
{
Currency = "CAD",
PaymentMethodTypes = new List<string> { "card_present" },
CaptureMethod = "manual",
Amount = 1000,
};
this is payment intent.
is this right?

modest bison Jul 31, 2023, 2:41 AM

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But 3 hours ago, I successfully paid at the convenience store with the above Samsung Pay.
Card issuer has its own logic to determine whether the payment should be approved. Stripe has no visibility how the card issuer determines the approval. I'd recommend checking with the card issuer why this payment was declined

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The payment intent creation request looks correct to me

zinc jewel Jul 31, 2023, 2:48 AM

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Ok. I i will check.

#Kade