partizan_s | Stripe Developers | Page 1

livid magnetBOT Jul 28, 2023, 9:43 AM

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modest sedge Jul 28, 2023, 9:43 AM

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Hi there!

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Can you share the SetupIntent ID (si_xxx)?

runic egret Jul 28, 2023, 9:44 AM

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yup. one sec please

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seti_1NYGyqJwofC1XQj79iXtYkDm

modest sedge Jul 28, 2023, 9:46 AM

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You are using Checkout Session to collect payment infromation, so there's nothing to do on your end.

runic egret Jul 28, 2023, 9:46 AM

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so this is stripe or bank problem?

modest sedge Jul 28, 2023, 9:47 AM

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The user enter their payment details on the Checkout Session, submit the form, then there may be a 3DS flow triggered that the end user will have to go though.

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Here the user failed the challenge, so they should have been automatically asked to retry on the Checkout page.

code: "setup_intent_authentication_failure",
doc_url: "https://stripe.com/docs/error-codes/setup-intent-authentication-failure",
message: "Captcha challenge failed. Try again with a different payment method.",

runic egret Jul 28, 2023, 9:48 AM

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May be you know? How i can reproduce this case on test mode?

modest sedge Jul 28, 2023, 9:50 AM

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Try with a test card that requires 3DS, and then fail the 3DS challenge. https://stripe.com/docs/testing#three-ds-cards

runic egret Jul 28, 2023, 9:50 AM

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cool. thank you mate!

#partizan_s