fr0smat1c | Stripe Developers | Page 1

woven sierraBOT Jul 28, 2023, 7:34 AM

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violet crag Jul 28, 2023, 7:34 AM

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Can you share the request ID (req_xxx) of the error? Here’s how you can find it: https://support.stripe.com/questions/finding-the-id-for-an-api-request

Finding the ID for an API Request : Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

vapid geyser Jul 28, 2023, 7:35 AM

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req_d42LbhuIZLzUTl

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The platform's main account is registered in the USA

violet crag Jul 28, 2023, 7:39 AM

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Recipient agreement only works in cross-border payout. US connected account under US platform is not cross-border. You may refer to the list that supports cross-border payout: https://stripe.com/docs/connect/cross-border-payouts

vapid geyser Jul 28, 2023, 7:40 AM

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And what is the right way to do in such a case, so that you can pay out money to both US users and everyone else?

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Maybe use "full" agreement for US?

violet crag Jul 28, 2023, 7:42 AM

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Yup! It'll be full agreement

vapid geyser Jul 28, 2023, 7:43 AM

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Thanks for help)

#fr0smat1c